Terms of Service

Pre-Order Agreement

By placing a pre-order for the R290 Heat Pump, you agree to the following terms and conditions.

Pre-Order Deposit

• The pre-order deposit is $500.00 CAD
• This deposit is fully refundable at any time upon request
• You can cancel your pre-order through our self-service management page
• Refunds will be processed within 5-10 business days to your original payment method

Delivery

• Expected delivery: Summer 2026
• Delivery is currently limited to Canada only
• We will provide regular updates on development progress and delivery timeline
• Final pricing will be determined closer to delivery date; pre-order customers will receive priority pricing

Product Information

The R290 Heat Pump is currently in the prototyping phase. Product specifications, features, and design may change during development. We will notify pre-order customers of any significant changes.

Cancellation Policy

You may cancel your pre-order at any time for any reason and receive a full refund. No questions asked. To cancel:

• Visit our manage pre-order page
• Enter your email and order number
• Click "Request Cancellation"

Limitation of Liability

Your pre-order deposit is fully refundable. In the event that we are unable to deliver the product, you will receive a full refund of your deposit.

Changes to Terms

We may update these terms from time to time. We will notify pre-order customers of any material changes via email.

Governing Law

These terms are governed by the laws of Canada and the province where the seller is located.

Contact

For questions about these terms, please contact us through our contact form.